Locked out of Facebook or Instagram? Find out if it can be recovered.
Hacked, disabled, or just can't log in? Take the 2-minute recovery check. It tells you, based on how Meta's own recovery and appeal rules work, whether your account can likely come back, what you will need, and when it cannot.
What we help with
Personal profiles and business accounts on Facebook and Instagram.
Hacked accounts
Someone changed your email, password, or phone number, or turned on their own two-factor login.
Lost access
Forgotten password, an old email or phone number, or a lost two-factor device.
Disabled or suspended
Meta disabled your account and you still have time to request a review.
Facebook Pages
Lost admin access to your business Page after a hack or a team change.
Business portfolios and ad accounts
Locked out of Meta Business Suite, Business Manager, or an ad account.
Instagram business accounts
Getting your business Instagram back and reconnected to your Page and ads.
How it works
We only work through Meta's official recovery and appeal processes. No shortcuts, no tricks, nothing that could get you banned.
Take the check
Answer a few questions. You get an honest answer on the spot.
Choose your plan
If your account qualifies, pick personal or business recovery.
We prepare everything
The right recovery path, your ID and documents, your appeal wording, and your video selfie prep.
We follow through
We stay with your case, handle follow-ups, and lock the account down once you are back in.
Pricing
Take the recovery check first. We only take cases that can realistically be recovered, so you never pay for a case Meta's rules already rule out.
Personal profile
- One Facebook profile or Instagram account
- The right recovery or appeal path for your case
- ID, video selfie, and appeal preparation
- Follow-ups until Meta gives a final answer
- Security setup once you are back in
Business assets
- A Facebook Page, Instagram business account, Business portfolio, or ad account
- Admin access recovery and business verification help
- Business documents and domain checks
- Reconnecting your Page, Instagram, and ads
- Admin and security setup so it does not happen again
Meta makes the final decision on every account and sets its own response times, which can range from a day to several weeks. We cannot speed Meta up or guarantee an outcome.
Questions, answered
Can you guarantee you will get my account back?
No. Meta makes the final call on every account, and nobody outside Meta can override it. What we do is make sure you use the right recovery path, have the right proof ready, and do not make mistakes that hurt your chances. The recovery check tells you up front if your case cannot be recovered.
Do you need my password or login?
No, and you should never give it to anyone. You stay in control of your account at every step. We guide you through each screen and prepare what you submit.
What will I need?
It depends on your case. Usually some of these: access to the email or phone number that was on the account, a government ID with the same name as the profile, a phone that can record a short video selfie, a device you have logged in from before, and for businesses, documents that show the business is yours.
How long does it take?
Some cases are solved in a day. Appeals and identity reviews depend on Meta and can take from a few days to several weeks.
What if my account cannot be recovered?
The check tells you plainly and explains why. If you want, we can help you set up a new, secured account and rebuild your audience the right way.
Is this connected to Meta?
No. Kindah Studios is an independent marketing agency. We are not affiliated with, endorsed by, or acting for Meta Platforms, Inc.